The following steps apply to Elastix 2.0.0-36 on CentOS 5.5.
1. edit /etc/asterisk/features_featuremap_custom.conf by adding "pickupexten = *8"
2. restart Elastix by 'amportal restart'
3. in PBX > Extensions > field 'callgroup', assign each extension to a call group (each extension can belong to only one group; group range is 0-63)
4. in PBX > Extensions > field 'pickupgroup', specify the call groups an extension is authorized to pick-up (you can enter a range and/or discrete group number, e.g., 1-3,5,9,etc)
5. when you want to pick up a ringing call, off hook and then *8.
6. however, if there is more than one ringing call, it is up to Asterisk to deliver which one to you.
You can verify the pickup key in asterisk as below.
*CLI> features show
Builtin Feature Default Current
--------------- ------- -------
Pickup *8 *8
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ReplyDeleteThank you for a Post
ReplyDeleteis there a way to see all the calls groups for all extensions?
ReplyDeleteis there a way to see all the calls groups for all extensions?
ReplyDeletehi how about PBX>Batch Configurations and download the extensions.csv? The csv contains the call group, pickup group,etc.
ReplyDelete
ReplyDeleteThank you very much for your information.
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