Group Pickup in Elastix

The following steps apply to Elastix 2.0.0-36 on CentOS 5.5.

 

1.    edit /etc/asterisk/features_featuremap_custom.conf by adding "pickupexten = *8"

2.    restart Elastix by 'amportal restart'

3.    in PBX > Extensions > field 'callgroup', assign each extension to a call group (each extension can belong to only one group;  group range is 0-63)

4.    in PBX > Extensions > field 'pickupgroup', specify the call groups an extension is authorized to pick-up (you can enter a range and/or discrete group number, e.g., 1-3,5,9,etc)

5.    when you want to pick up a ringing call, off hook and then *8.

6.    however, if there is more than one ringing call, it is up to Asterisk to deliver which one to you.

 

You can verify the pickup key in asterisk as below.

 

*CLI> features show

Builtin Feature           Default Current

---------------           ------- -------

Pickup                    *8      *8