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Monday, September 26, 2011

Group Pickup in Elastix

The following steps apply to Elastix 2.0.0-36 on CentOS 5.5.
 
1.    edit /etc/asterisk/features_featuremap_custom.conf by adding "pickupexten = *8"
2.    restart Elastix by 'amportal restart'
3.    in PBX > Extensions > field 'callgroup', assign each extension to a call group (each extension can belong to only one group;  group range is 0-63)
4.    in PBX > Extensions > field 'pickupgroup', specify the call groups an extension is authorized to pick-up (you can enter a range and/or discrete group number, e.g., 1-3,5,9,etc)
5.    when you want to pick up a ringing call, off hook and then *8.
6.    however, if there is more than one ringing call, it is up to Asterisk to deliver which one to you.
 
You can verify the pickup key in asterisk as below.
 
*CLI> features show
Builtin Feature           Default Current
---------------           ------- -------
Pickup                    *8      *8
 
 

5 comments:

  1. You has a great blog mate. Dont forget to visit me back and gives us your comment at here

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  2. is there a way to see all the calls groups for all extensions?

    ReplyDelete
  3. is there a way to see all the calls groups for all extensions?

    ReplyDelete
  4. hi how about PBX>Batch Configurations and download the extensions.csv? The csv contains the call group, pickup group,etc.

    ReplyDelete