TAPI Driver
An open source TAPI drvier is selected. It is available from http://sourceforge.net/projects/activa/files. The version we tested is v.1.6.4
Steps
1. In the first place, we need to enable AMI and define an AMI account in the Asterisk box.
AMI is configured in /etc/asterisk/manager.conf.
;The general section below enables Asterisk to listen for AMI connection in port 5038.
[general]
enabled=yes
port=5038
bindaddr=0.0.0.0
;It defines an AMI account – astdialer – to be used by the TAPI driver
;It is advisable to only permit connections from internal ip, as accomplished by the 'deny and permit'
[astdialer]
secret=xxxxxxxx
read = system,call,log,verbose,command,agent,user,originate
write = system,call,log,verbose,command,agent,user,originate
deny = 0.0.0.0/0.0.0.0
permit = 192.168.0.1/255.255.255.0
To make the changes effective, we can reload manager module by:
asterisk –rx 'manager reload'
2. Next, we install the TAPI driver in our PC.
The installation process will present a screen to capture a) our phone extension and b) AMI connection parameters.
Line DN : It refers to our phone extension; it becomes the 1st leg SIP/<Line DN> in the Originate command
Line Prefix : What input here would be stripped when sending to Asterisk as the dial string.
Context : It refers to the dialplan context in Asterisk for incoming and outgoing calls
Host IP : It refers to the ip/dns of our Asterisk PBX
Port : refer to the AMI above
User : refer to the AMI above; in our example, we should input 'astdialer'
Password :refer to the AMI above
3. We also need to add a key in Windows 7 registry for TAPI support (ref to
http://support.microsoft.com/kb/959625/ )
The registry subkey required is:
KEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Call Integration
with a DWORD value:
TAPIOVERRIDE 1
With the above done, we should see a 'call' icon on right clicking an Outlook contact.
Go
Asterisk will firstly ring our extension and, upon connected, dial the other number. The callee would have seen incoming call from us (or what configured as the proper caller id to present) as if we manually dialed the number.
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